The Mash-up of Academic Partners (MUAP) is a network of communication and collaboration amongst the staff units on campus who work to enrich teaching and learning for faculty and students. MUAP comes together near the conclusion of each semester for a Professional Development Forum, to learn from each other and dialogue around topics of interest. These forums also provide opportunities to explore potential areas for collaboration and conduits for publicizing the work of our units. Since 2013, a subcommittee has evolved focusing on academic integrity issues, and developing resources to promote academic integrity across campus.
Fall 2016 Meeting Recap
The first of the 2016-17 MUAP meetings occurred on December 7th. The theme for this year’s meetings as determined by the curators Alix Schwartz (College of Letters and Sciences) and Rick Jaffe (Research Data Management) is “Being Effective Together”. Panelists Rica Anderson (Cal Performances), Mark Kaiser (Berkeley Language Center), Owen McGrath (Educational Technology Services), and Michelle Rabkin (Berkeley Connect) discussed the topic “How Do We Partner with One Another?”. Each panelist highlighted successes and lessons learned. Key takeaways from the meeting are:
Establish Relationship: While it may seem obvious, it bears remembering that partnership is about relationship. Get to know your partners and add others as needed. It may take time for the right people to be there. Make sure everyone becomes acquainted as new partners are added.
Provide Focus: Clearly identify the need to partner and define the problem needing resolution. Be open to hearing how others view the problem and expand the definition if needed. But do this carefully as too broad of a problem will impact resolution and perhaps damage the partnership.
Students as Partners: Welcome students as partners when applicable. They bring a creative and diverse viewpoint. In turn students may bring in more partners. Be open to whatever evolves.
Share/Give Up Ownership: When dealing with partners who may have turf/ownership issues, consider your own “turfiness” and work to set that aside and focus on the commonalities involved in solving the problem. When you’re not used to working with another group, defining roles may help minimize some of the ownership issues.
Maintain Relationship: Ask for feedback often from partners and discuss how the partnership can be strengthened. Treat this as a long-term relationship. This may not be the only time the group will work together on a project.
Recognize Contributions: Take the time to thank people and give recognition for their contributions to the success of the partnership. Celebrate the success of working together!
Bottom Line: Partnerships always pay off. They take time but the ideas are richer and the results better than an individual group tackling a problem alone.
Please join us for the Spring MUAP Meeting, May 3rd, 11:30-1:00 in the Academic Innovation Studio.
Spring 2016 MUAP Meeting Recap
Amber Machamer, Executive Director, Office of Planning and Analysis and Yukiko Watanabe, Senior Consultant, Assessment and Evaluation, Center for Teaching and Learning spoke on the topic of "Demonstrating Your Value and Being Valued on Campus". Key takeaways from this session are as follows:
Telling Your Data Story
- Write your own data story and get out in front of it before others have a chance to do it.
- Use visual aids to tell the story.
- Make a sticky problem very easy for others to explain.
Data and Data Culture
- Instead of approaching data with fear and arguing against it, look at what the data is trying to tell you.
- Understand what you value and how to measure it; connect to process and operations.
- Model using data responsibly. Walk people through the data clearly.
- Understand who the evaluation is for and for what purpose.
- Add outcomes and impact not just outputs.
- Use Intentional Reporting that includes Purpose, Audience, Format, and Decision-making point to use to discuss data.
- Add a face to a testimonial and use the words of those surveyed.
- Remember the ultimate goal of evaluation is effective conversation and decisions.
Communicate data by:
- Limiting text
- Conveying critical information
- Using color and the right chart format
- Keeping it easy to understand
- Using data labels effectively
- Providing a one-page summary
Fall 2015 MUAP Meeting Recap
On December 8, 2015 the Center for Teaching and Learning sponsored the Fall session of the Mash-Up of Academic Partners. The topic “Leading from Where You Are” was discussed by a panel consisting of Deborah Barnett, Online Instructional Coordinator, School of Public Health; Alix Schwartz, Director of Academic Planning for the Undergraduate Division, College of Letters & Science; and Jenn Stringer, Associate CIO and Director, ETS. The panel was moderated by Inette Dishler, Senior Talent and Organizational Consultant, Talent and Organizational Performance. This was followed by an address by Cathy Koshland, Vice Chancellor for Undergraduate Education on the topic of “Launching and Sustaining Great Ideas: Aligning Work with Campus Initiatives”
Staff can establish credibility with faculty by:
Being knowledgeable and honest
Knowing as many people as possible in order to refer to the right person
Being a good listener (hearing faculty concerns on various issues and understanding where they stand)
Forming relationships and trust
Relationships are built by:
Understanding what faculty are trying to accomplish and being a source of information in assisting them to reach their goal(s)
Doing your homework and understanding who they are before you meet
Finding the place(s) where you connect with the faculty (research, discipline, how long they have been here)
Knowing how the organization has interacted with faculty in the past
Making programs relevant
Staff can help Faculty by:
Understanding what is a burden to them and finding a way to ease their pain points
Letting faculty lead the process and teach others
Strategies that efficiently serve multiple demands:
Respond within the same day to requests whenever possible
Connect your work to the mission of the organization. You will never get everything done, so make sure you are getting the right work done.
Keys to exerting positive influence without authority/power at Berkeley:
Focus on shared outcomes and goals to drive the process
Get out of your office, meet your faculty and colleagues
Be a good member of the team. This campus is built on relationships. Show up!
Exhibit a spirit of generosity
Do your job well. Be someone who can be counted on.
Prioritize process and tasks (e.g., face to face or phone call)
Influence is organic. Plant seeds to grow it.
Suggestions for professional development:
Analyze competencies necessary to do your job
Use strategic thinking
Read in your own field and in higher education. NYT and Chronicle of Higher Ed (gives you a feel of what is happening, understand the pressures leadership is experiencing, what faculty are facing, etc.)
Look to your professional organizations and get involved in them
Utilize Berkeley resources (Keep your brain young!)
Diversify the field by:
Thinking about the student pools you hire
Providing students with leadership roles
- Tapping into the diverse student population