Remote Proctoring FAQ

Regardless of whether an instructor chooses to use remote proctoring, discussions of the honor code, and what constitutes academic integrity should occur at the beginning of the course and throughout. We also recommend using tools such as Turnitin to support academic integrity. Best practices and alternatives to Zoom proctoring can be found on the Academic Senate's website. Many of the communication recommendations discussed are also helpful in situations where remote proctoring is not used. 

Which courses can remote proctor their midterm and final exams in Spring 2021?

Only classes that have applied to join the remote proctoring pilot and have been granted approval by the EVCP may remote proctor their midterm and final exams in Spring 2021. 

Where should instructors go for resources to perform remote proctoring?

All remote proctoring for Spring 2021 must be fully supported at the department or college level. While there are some outside services that allow students to pay directly for access to their remote proctoring software, instructors are not allowed to require students to pay directly for access to remote proctoring, or to pay for an outside proctoring product themselves. Zoom proctoring by course instructors is the only proctoring option for Spring 2021. The only exception to this is Haas' Honorlock proctoring pilot.

If an instructor chooses to use Zoom for remote proctoring and has been approved, that instructor is responsible for administering & delivering the service, and either their department or college are responsible for all associated costs for implementation (with the exception of your Zoom license). For those who are planning to have their GSIs proctor the exam remotely, the cost would primarily or exclusively be GSI time. Instructors should be mindful of the additional GSI workload associated with preparing for and administering the remotely proctored exam.

Pilot participants will be provided with guidance and suggestions gathered from colleagues in the Fall 2020 pilot.

What are the instructor’s responsibilities?

Participants in the pilot agree to the following, and must plan accordingly.

  1. Inform students before the midnight January 29, 2021, add/drop deadline, either on a syllabus or in a separate written communication, that remote proctoring will be taking place for some or all of their exams.

  2. Provide accommodations for students with letters of accommodation from the Disabled Students’ Program (DSP). 
  3. Read the Remote Exam Policy Recommendation Report, which recommends requirements, and explains best practices and the reasons behind them.

  4. Establish and communicate procedures to help students with limited wifi access, or wifi access that may be disrupted during the exam.

  5. Do not penalize students for technological issues during exams.

  6. Prevent students from viewing one another’s physical environments during exams, to protect their privacy.

  7. Allow students to opt-out, and have alternatives to remote proctoring as necessary.

What are best practices for remote proctoring?    

The Remote Exam Policy Recommendation Report provides a preliminary list of required and suggested remote proctoring best practices along with the rationale behind the policy recommendations. Listed within the report are the following required and suggested best practices:

  1. (required) Prevent other students from seeing one another's enviornments.

  2. (required) Allow opt outs or alternatives.

  3. (required) Students must not be penalized for technical issues. 
  4. Keep Zoom proctoring instructions and infrastructure simple.
  5. Do a “dry run” of the exam to give students the opportunity to discover and address technical issues beforehand.
  6. Announce early in the class, e.g., first day, that remote proctoring will be used for exams.
  7. Have a time-shifted exam or open period for exams for those outside the U.S.
  8. Respect the confidentiality of cheat traps.
  9. Practioner's should standardize their policies, e.g., at the department level, so student need not learn too many different methods, which generates anxiety.
  10. The jury is still out on AI-based proctoring software (for now); need more information and data before deciding.

  11. Other non-AI options (e.g. browser lockdown products) currently require evaluation by DSP and DLS regarding issues such as accessibility and privacy prior to use, and this practice should continue.