Remote Proctoring FAQ

For both Summer Sessions and Fall instruction, regardless of whether an instructor chooses to use remote proctoring, discussions of the honor code, and what constitutes academic integrity should occur at the beginning of the course and throughout. We also recommend using tools such as Turnitin to support academic integrity. Best practices and alternatives to zoom proctoring can be found on the Academic Senate's website. Many of the communication recommendations discussed above are also helpful in situations where remote proctoring is not used. 

Which courses can remote proctor their final exams in fall 2020?

Only classes that have applied to join the remote proctoring pilot and have been granted approval by the EVCP may remote proctor their final exams in fall 2020. This pilot does not extend to other fall 2020 exams (e.g. midterms). 

Where should instructors go for resources to perform remote proctoring?

All remote proctoring for fall 2020 must be fully supported at the department or college level. While there are some outside services that allow students to pay directly for access to their remote proctoring software, instructors are not allowed to require students to pay directly for access to remote proctoring, or to pay for an outside proctoring product themselves. Zoom proctoring by course instructors is the only proctoring option for Fall 2020.

If an instructor chooses to use Zoom for proctoring and has been approved, that instructor is responsible for administering & delivering the service, and either their department or college are responsible for all associated costs for implementation (with the exception of your Zoom license). For those who are planning to have their GSIs proctor the final exam remotely, the cost would primarily or exclusively be GSI time. Instructors should be mindful of the additional GSI workload associated with preparing for and administering the remotely proctored exam.

What are the instructor’s responsibilities?

Participants in the pilot agree to the following, and must plan accordingly.

  1. Inform students before the midnight September 4, 2020, add/drop deadline, either on a syllabus or in a separate written communication, that remote proctoring will be taking place for the final exam.

  2. Following existing Senate guidelines, provide accommodations for students who have letters of accommodation from DSP services and students facing hardships. Student hardships may include residing in a time zone that is significantly different from Berkeley’s time zone.

  3. Establish procedures to help students with limited wifi access or wifi access that may be disrupted during the exam.

  4. Provide guidance to the students on the types of physical and virtual backgrounds permitted.

  5. Establish procedures to help students with limited WiFi access.

  6. Establish procedures for what students are to do if their WiFi access is disrupted/fails during the exam.

What are best practices for remote proctoring?    

The University of Iowa has a sample workflow for approaching the exam itself, and UC Riverside maintains a detailed timeline for remote proctoring preparation, including pre- and post-exam. 

General features of successful workflows include:

  • Clear instructions to the students, given early enough for them to express and address concerns, and discuss DSP accommodations with the instructor.

  • “Dry runs” of the exam, giving students an opportunity to discover and address technical issues.

  • An identity check (often using a student’s ID)

  • Use of Zoom’s breakout rooms (or alternative methods) to protect student privacy - so students cannot watch other students taking their exams, but instructors can.

  • A pre-established method for students to report technical issues during the exam.

  • Policies to accommodate students who experience technical difficulties during the exam (e.g., extra time).

  • A pre-established method for students to ask questions during the exam.

  • Pre-established methods to communicate individually with students during the exam, and as a group

Processes for identifying and reporting academic misconduct.